Who we are
BATELI PET is a pet carrier and pet travel product manufacturer and OEM/ODM supplier based in Hebei, China. This website is batelipet.com. For any privacy question, write to pet@batelipet.com.
What we collect
When you send an inquiry we collect what you type in the form: name, work email, phone or WhatsApp number (optional), company, country, product type, quantity, target price and your message. We also record the page you submitted from, so our sales team knows which product you were looking at.
Why we use it
Only to answer your inquiry, prepare a quotation, arrange samples and follow up on your order. We do not sell your data and we do not run advertising retargeting on this site.
Analytics and cookies
We use Google Analytics 4 to count visits and see which pages are useful. It records aggregated page views and events such as a WhatsApp click or a form submission. You can block cookies in your browser without losing access to the site.
WhatsApp and email
If you contact us on WhatsApp or by email, those messages are handled by WhatsApp or your email provider under their own policies. We keep them only as long as needed for the business relationship.
How long we keep it
Inquiry records are kept for up to 24 months so we can pick up a conversation later; order documents are kept as long as accounting rules require.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Write to pet@batelipet.com and we will respond within 30 days.
Changes
If this policy changes we will update this page. Last updated: 24 October 2026.